Service for You
Just as we place the highest demands on ourselves when producing and developing our toys, we also want to pay real attention to your needs, dear customers, and to provide the best possible service for our products and our company.
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Find Ostheimer DealersYou would like to shop Ostheimer toys? Here you can locate all qualified Ostheimer dealers selling our Original toys in their stores. -
Frequently Asked QuestionsDo you have any questions about our products or about Ostheimer? Here you will find answers to the most frequently asked questions. -
Repair - if something breaks ...Our figures are made to be played with extensively. Here you can find out what you can do if something should break in the heat of action -
Our 2nd Choice ShopWe’d love to welcome you to our "2nd Choice Shop" in Zell. Or take a look around the Spiel und Zukunft Shop, where 35 toy shops deliver our products within Germany. -
Guided ToursDuring a guided tour of our company, you can experience how Ostheimer figures are handcrafted step by step and you can learn a lot about us. -
Flip Catalogue and MoreHere you can browse through our catalogue with its beautiful pictures and get to know the booklet in which little Mo tells about the making of wooden toys. -
Retailer SectionHere, Ostheimer dealers can log in and find a lot of relevant information and materials. -
Shipping Information
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Returns
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Payment Information
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Ordering Process and Registration
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Order Options for Kindergartens/Institutions